Outlook and skype for business not syncing
If a user doesn’t go to their profile page (My Site), profile image changes won’t sync to SharePoint.
#OUTLOOK AND SKYPE FOR BUSINESS NOT SYNCING OFFLINE#
Lync seems to notice the image change very quickly, with the exception that the Lync image does not show up when a user is offline with Lync.Outlook Online may cache the image, but doesn’t seem to for very long (several seconds is the longest I have seen).The Outlook client can cache images, so you may need to exit Outlook and restart it to see an updated image, but I have seen this change quickly as well.Images can be cached by browses, so SharePoint search results could show a cached image (and I have observed this), but it appears that the people picker URL has a timestamp so it may not be subject to any browser caching.Here are the caveats for when images are changed form the SharePoint profile page (My Site):
![outlook and skype for business not syncing outlook and skype for business not syncing](https://i2.wp.com/www.alphr.com/wp-content/uploads/2019/04/How-to-add-Outlook-calendar-to-your-Android-phone1.jpg)
When a user changes his/her profile image from SharePoint Online, it is immediately available in Outlook and Lync. But this part can get confusing, so let’s continue…
![outlook and skype for business not syncing outlook and skype for business not syncing](https://2.bp.blogspot.com/-AQVa95s7i_0/VYcCQ2OCFnI/AAAAAAAADb4/RkaUhsP6BeE/s1600/annunce001.png)
So, the purpose of this post is to shed some light on how this works today. But, it turns out that they are not and that the rules for how these images are synchronized across the various data stores is a little complicated. If these images were stored in a single location, this would not be a problem. In O365 there are a plethora of ways to view and configure user profile images.
![outlook and skype for business not syncing outlook and skype for business not syncing](https://www.zimbra.com/wp-content/uploads/2015/11/Zimbra-Collaboration-ZCO-Outlook.png)
Background of User Photo Sync Behavior in Microsoft 365